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PROCESS INFO FOR ANY WHĀNAU IF COVID ARRIVES

 

Registering positive COVID results

If someone that you know is unable to use the internet, COVID positive results can be given over the phone by calling 0800 222 478 - choose option 3.

 

Welfare Support

If you live in Hastings/ Heretaunga and are isolating at home and need support. You do not require a vaccine certificate to access this support.

  • Call 0800 WHAKAMANA (0800 9425 262 62)
  • Email whakamana@ttoh.iwi.nz
  • Let them know your address
    • How many people are in your whare?
    • Their ages

 

If you live in Napier/ Ahuriri and you are isolating at home

You do not require a vaccine certificate to access this support.

  • Call 0800 4 Ahuriri (0800 4 248 7474)
  • Let them know your address
    • How many people are in your whare?
    • Their ages

 

Clinical care

  • Call your GP
  • Let them know you have tested positive or are having symptoms.
  • Give them your details.
    • Let them know your address
    • How many people are in your whare?
    • Their ages

This kickstarts the clinical care process and contact with one of the clinical team.

 

Referral to Kennedy Park if you can’t isolate at home

This can happen whether you are from Hastings or Napier.

  • Call your GP for a referral and ask for it to be marked URGENT.
  • Give them your details.
    • Let them know your address
    • How many people are in your whare?
    • Their ages
  • The GP sends the referral to Kennedy Park and Tihei Mauri or (NKII) who notify Napier providers re welfare while you are there.
  • Kennedy park should provide a meal the first day and welfare should kick in within 24 hrs with food and wellbeing items.

 

If the above processes aren’t followed up for you, contact Tihei mauri Ora.

Ph 06 876 2718       Email: tmo@kahungunu.iwi.nz

 

PLEASE CALL 111 IF LIFE-THREATENING ISSUES ARISE

PROCESS INFO FOR ANY WHĀNAU IF COVID ARRIVES

 
 
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